Our third party courier can ship your item/s nationwide. However, there are a few areas that are out-of-the-delivery zone. In this case, our courier will charge and additional fee on top of your shipping fee depending in your area. For the list of the out-of-delivery zone, please contact us at cygnettph@gmail.com

For other shipping concerns you may also contact:

Mr. Speedy:

Please contact customer service using the Mr. Speedy App

JRS Express:

customerservice@jrs-express.com.ph or call them at (02) 8631-7351 to 56 local 219, 224, 228, 236, 239, 248, 249, 250 (02) 8637-2066

 

ORDER TRACKING

To know more the status of your order, kindly contact our customer happiness team at cygnettph@gmail.com.

If for any reason you are not available to receive your order, kindly call our courier to check the status. Should you fail to receive your order after three (2) consecutive reschedules; the courier will return your parcel to the store for you to pick up. If you won't be available to receive your order, please leave an authorization letter and ID with whoever else will be around to receive your package.

Should there be any questions regarding the delivery coverage and fees, please don't hesitate to contact our Customer Happiness Team. We will be very happy to assist you!